Payments may be applied to a student meal account in a number of ways:

• PREFERRED METHOD - Debit or credit cards online. We accept VISA, Mastercard and Discover Card. There is a $1.50 convenience fee for online payments. NOTE-online payments upload to student accounts three times each day and may not be immediately available for use.
• Cash or check to the cafeteria cashier or school office. Checks should be made out to Shoreline School District. Please note the name of your student on your check.
• Emergency debit or credit card payments by phone at 206.393.4209 or 206.393.4102. There is a $5 minimum charge on all credit card transactions.
• All forms of payment are accepted in the Food Services Office, located in the back of Hamlin Park at 2003 NE 160th. Check our office hours.

Funds remaining on student accounts will carry-over from year to year while the student is attending any Shoreline School District location.

District Check Acceptance - A $20 fee is charged for all returned checks.

All balances, both positive and negative, carry-over from year to year, as long as the student is registered with Shoreline School District.

Once a student graduates, any unpaid negative balance will be added to the student record as a fine. If a positive balance remains, an automated utility will transfer that positive balance to any sibling still attending a Shoreline school.

If the graduating senior does not have siblings in the SSD, you may contact the Food Service Office to request a refund or donate the balance to the Angel Fund, used to pay negative meal balances for families in need. If you are requesting a refund, please include the name of the parent the check should be issued to and confirm your mailing address. If your student has any fines/fees, the money will be applied there first and the balance will be mailed to you.

Low Balance Notification 

To help avoid accounts from becoming overdrawn, each Monday, an automated low-balance email notification is sent if your student's account balance is below $18.25. This is an automated process.

Also available is an option to receive a daily email alert when your student's account reaches the $18.25 threshold. You must opt into this daily alert message on your Family Access account.

• Log in to your Family Access page.
• In the upper right corner of the page, select “My Account”.
• At the very bottom of the page, select “Receive Emails when Food Service Balance is under $18.25”.
• Select “Save” on the upper right corner.

If at any point you wish to no longer receive these daily notices, follow the same instructions to deselect this option in Family Access. We are unable to access this option in your account. If you do not have your Family Access login information, contact our office or the office at your student’s school.

Negative Meal Balances and Automated Notifications

If the balance of your student meal account falls into the negative, the registered parent/guardian will receive an automated notification either by phone, email or text (this will depend on the preferences you set in Parent Square).

Automated notifications are sent on Tuesdays and Fridays, each week, regardless of the amount of the negative balance. These messages are done as a service to the family to ensure that negative charges do not accrue drastically before a parent/guardian is notified. There may be times when a payment may not update to the student account before negative balance data is pulled from the computer system. To see up-to-date account information for your student, log in to your Family Access account and select the Food Services tab.

• District Meal Charging Procedure

The District maintains the negative balance procedure 8200P. The intent of this procedure is to ensure responsible financial management of the Food and Nutrition Services Program and consistent student-oriented practices at each school. This procedure is intended to be proactive and appropriate for students at different grade levels, with an emphasis on minimizing any embarrassment that can be caused by a student running out of money on their student meal account.